Terms of Service

Last updated: 7 November 2026

CastOnAir is a trading name of Streamerz Ltd, a company registered in England and Wales with company number [COMPANY NO.], registered office [REGISTERED ADDRESS] (“CastOnAir”, “we”, “us”). These terms apply when you sign up for or use the CastOnAir internet radio hosting service, the station panel, and any apps or Alexa skills we build for you (the “Service”).

1. Your account

You must be at least 18 and able to enter a contract. You are responsible for your login details and for everything done through your account, including by team members you invite.

2. Free trial

New stations may receive one 14-day free trial. No payment details are needed. If you do not choose a paid plan by the end of the trial, your station is suspended and its data deleted after 30 days.

3. Plans, payment and renewal

• Plans are billed monthly or yearly in advance through our payment provider, Stripe, and renew automatically until cancelled.
• Prices are shown in US dollars and exclude any applicable taxes.
• Upgrades take effect immediately and are charged pro-rata. Downgrades take effect at the next renewal.
• If a payment fails we will retry and email you. If it is not resolved within 7 days, your station may be suspended until payment is made.
• We may change prices with at least 30 days’ notice by email. The change applies from your next renewal.

4. Plan limits and fair use

Each plan has limits on concurrent listeners, storage, stream quality and team members, as shown on our pricing page. When a limit is reached, additional listeners may be unable to connect. To keep the Service reliable for everyone, we may limit use that places an unusual load on our systems; we will contact you first where we can.

5. Your content and licences

You keep all rights to the audio, artwork and other material you upload or broadcast (“Your Content”). You are solely responsible for Your Content and for holding every licence needed to broadcast it in each country where it can be heard, including music performance and recording rights (for example from PRS for Music, PPL, SoundExchange, BMI, ASCAP or your local collecting society). You give us permission to store, process and stream Your Content only to provide the Service. Your use must follow our Acceptable Use & Copyright Policy.

6. Apps and Alexa skills

On plans that include apps, we build and submit branded apps and an Alexa skill for your station. Publication depends on approval by Apple, Google and Amazon, which we do not control. You must provide branding you have the right to use. [DECIDE: which developer accounts the apps are published under, and what happens to them after cancellation.]

7. Availability and support

We work to keep the Service available at all times but cannot guarantee it will be uninterrupted. We may carry out maintenance, ideally outside peak hours and with notice where practical. Support is provided by email and through the panel.

8. Cancellation and termination

You can cancel at any time; your plan runs until the end of the period you have paid for. Refunds are covered by our Refund Policy. We may suspend or end your account if you seriously or repeatedly break these terms, fail to pay, or if required by law. After an account ends, we keep your data for 30 days so you can export it, then delete it.

9. Liability

Nothing in these terms limits liability that cannot legally be limited, including for death or personal injury caused by negligence or for fraud. Otherwise, we are not liable for loss of profits, revenue, audience or data, or for indirect losses, and our total liability in any 12-month period is limited to the fees you paid us in that period. If you are a consumer, you also have rights under UK consumer law that these terms do not affect.

10. Changes to these terms

We may update these terms. We will email you about significant changes at least 30 days before they apply.

11. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

12. Contact

support@castonair.com · [REGISTERED ADDRESS]